Lockdown 219

Lockdown Day 219 - 31 October 2020

This morning I am confronted with bad customer service in a time like this. One would think after lockdown everyone knows the customer is really king!  

I don't know about you, but I am not a bickering miserable customer looking for things to fight about. But I do value good and friendly service when I need help or have a question. I actually found myself wishing I had ordered online. 

The search was for Nataniël Green Fig Preserve. I conducted this in the supermarket he signed with. In Pretoria. I am to make my famous fig salad tonight when visiting precious friends from varsity years. 

The first shop was dirty, disorganised and looked like there was no manager there who cared a hoot about the customer. After asking 3 shop assistants and a "manager", having to explain exactly what it was I am looking for, I left, frustrated as well as relieved that I didn't have to stand in the three open till queues which went to the back of the shop. 

After that, I did a hyper store that didn't do much better ecxept for the fact that I was confidently told those figs (having to again explain exactly what I wanted) were discontinued. 

Telling him I make the salad at least twice a month and that Bloem never has a shortage, I saw in his far off look he has cut out of this conversation long ago and gave it up to bad self-centered management. He couldn't even access the system to see if such a product is in stock. I actually had to tell him about other Nataniël products I saw on the shelf which he seemed surprised to hear. 

And then, just when I thought I should mail Nataniël, I entered the Olympus Village supermarket and what a joy it was. Friendly staff, eager to usher me to a fully stocked Nataniël shelf, clean floors and efficient and fast processing at the till. Now that's what I'm talking about. 

The whole fig shopping experience just highlighted how different people view basic conduct. Pride in what we do and gratitude for the opportunity afforded us (or the lack of both) show abundantly clear to all those we deal with. And even a little of both goes a long way. 

So tonight I go to bed with another corner in my life river drawing with a little nook of clear water, willow trees and lots of joy springing from hearts growing on the green river banks. And I vow to always review, repent and lay down any ill will I may have presented, also asking of God to help me show more of His joy and passion for His creation in my daily walk. 

#Ggt